About

FAQ

• Where is the store based?

  Brooklyn, NY

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  2-5 business days after processing time

• How long is processing time?

  Processing time takes 1-3 business days

• Can I place a rush delivery?

  We have that option for an additional fee

• Do you deliver in NYC?

  Yes, in queens or in Brooklyn! Preferably using Zelle: [email protected]

• Where are you located?

  We are located in Brooklyn, NY

• What payment methods do you accept?

  We officially accept Afterpay! We also accept all major credit cards, and PayPal!

• Contact information

  Best way to contact us is via email [email protected]
  Our instagram is Lavishvirginhair

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.